About the role

As an Account Manager, you are the primary point of contact for our key clients. You are responsible for building and maintaining strong relationships while ensuring the successful execution of marketing and campaign initiatives. You act as a strategic partner, helping clients navigate the digital landscape and achieve their business goals. The ideal candidate has extensive experience in digital marketing, excellent communication skills, and a proactive approach to managing both clients and internal teams.

About you

6+ years of experience in account management within a digital, creative, or marketing agency
Strong knowledge of digital marketing channels and experience leading successful campaigns
Proven experience managing accounts and delivering client results
Excellent communication and presentation skills, with the ability to build trust and influence key stakeholders
Strong project management skills, with the ability to manage multiple clients and projects simultaneously
Proactive and solution-oriented with a strong focus on client success
Language proficiency: Dutch (native), English (fluent)

What you'll do

Build and maintain strong, lasting relationships with clients, acting as their trusted advisor and primary point of contact for all account-related matters
Develop a deep understanding of clients' business objectives and industries, providing strategic insights and recommendations to help them achieve their goals through tailored marketing strategies
Oversee the planning, execution, and delivery of campaigns, ensuring they are delivered on time, within budget, and in line with client expectations
Collaborate closely with internal teams to ensure smooth project execution, steering cross-functional teams to meet project deadlines and deliverables
Focus on client satisfaction and retention by delivering measurable results, identifying opportunities for upselling and cross-selling additional agency services to drive revenue growth
Monitor and analyse campaign performance, providing clients with regular reporting and using data and insights to optimise ongoing campaigns and demonstrate ROI
Manage account budgets, including forecasting, monitoring, and reporting on project financials, ensuring projects are delivered within agreed scope and profitability targets
Proactively address client concerns or issues, ensuring swift and effective resolutions that maintain strong relationships
Participate in pitches for new business and client presentations, contributing strategic insights and account management expertise
Develop new initiatives to optimise workflows and drive business growth

What's in it for you?

Young, ambitious team with lots of room for ideas
Daily fresh lunch at our Amsterdam office (Watertorenplein)
Monthly team sports/workouts & regular team outings
10 remote working days per year
Mental wellbeing support via Open Up
Personal development through training & courses
Team bonus when targets are met
Apple laptop and phone
28 vacation days (based on a 40 hrs work week), pension plan & your birthday off

Got your attention?

We'd love to hear from you!

Apply now